Topcon responds to customer requests and inquiries concerning the disclosure, correction, or cessation of use of personal data, as follows:

  1. Please use the Input Form for the inquiries about Topcon Personal Data Protection Policy in general.
  2. In cases where response is required, refer to Procedures concerning Requests for Disclosure and send a written request. Before making an inquiry, be sure to read “Important Considerations before Making an Inquiry.”

Personal Data Protection All Customer Information Center
Address: 75-1, Hasunuma-cho, Itabashi-ku, Tokyo 174-8580

Important Considerations before Making an Inquiry

You should make your inquiry after consenting to the following:

  • In order to respond to your inquiry, Topcon will use the personal data you have provided.
  • Topcon Group companies or contracted vendors may use your personal data within the scope of the stated purpose of use.
  • You can request the disclosure, correction, or deletion of your personal data. When making such a request, please contact Topcon as detailed above or issue a request in writing after referring to the Procedures concerning Requests for Disclosure etc.
  • Depending upon the content of your inquiry, Topcon may respond by means other than e-mail. Topcon may not be able to respond to inquiries or questions if the personal data you input are incorrect.
  • The response from Topcon to you is intended solely for your personal use. Please refrain from the transfer or secondary use of the response in part or whole.
  • To find out about Topcon’s stance concerning the handling of personal data in general, please visit the Personal Data Protection Policy page.
  • If you are under 16 years of age, you should make an inquiry only after obtaining the consent of your parent or guardian.
  • Topcon will respond to inquiries received on Saturdays, Sundays, public holidays, during the year-end or New Year holidays, or on company holidays on or after the following business day.